Frequently asked questions
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Where and when are the new plans available?
Our Medicare Advantage plans are available in Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts. Eligible Medicare consumers will be able to enroll during the fall Medicare Annual Enrollment Period—starting October 15, 2022—for coverage beginning January 1, 2023.
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How can I learn more?
Visit Plans to see your options and benefit details or request a kit to have this information conveniently emailed to you and/or mailed to your home. You can also speak with one of our expert Medicare Advisors by calling 855-486-3097 (TTY 711) seven days a week from 8 AM–8 PM Eastern Time. From April 1–September 30, call Monday–Friday, 8 AM–8 PM.
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What if I don't have a Mass General Brigham doctor? Can I visit other doctors and hospitals?
Yes. Our Medicare Advantage plans give you access to Mass General Brigham providers, as well as Mass General Brigham Health Plan’s broader Medicare Advantage network of doctors, hospitals and other providers across the state. Search our doctor network here.
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Is there someone I can speak with to learn more?
Our Medicare Advisors will listen to your needs and help you understand your options so that you can make a well-informed decision. After you find the right plan, our Medicare Advisors will make sure your transition to your new plan goes smoothly.
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If I currently have a Medigap (Medicare Supplement) plan, why should I consider a new Medicare Advantage plan?
Ask yourself: am I getting enough value for what I pay now? With our Medicare Advantage plans, you get benefits and support that go beyond Medigap. Such as: prescription drugs, dental, vision and hearing aids. Plus virtual care and free meal delivery after a hospital stay — removing the obstacles between you and your care. And our plan premiums start at $0 per month. Contact one of our Medicare Advisors to discuss your personal health needs or learn more about Medicare Basics.
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If I already have original or basic Medicare, why should I consider a new Medicare Advantage plan?
Simply put: you may be missing out. With our Medicare Advantage plans, you get benefits that go beyond original Medicare. Such as: prescription drugs, dental, vision and hearing. Plus virtual care, and free meal delivery after a hospital stay — removing the obstacles between you and your care. And our plan premiums start at $0 per month. Contact one of our Medicare Advisors to discuss your personal health needs or learn more about Medicare Basics.
We’re here for you.
Call 855-486-3097 (TTY 711)
October 1 – March 31, 8 AM-8 PM ET, Mon-Sun
April 1 – September 30, 8 AM-8 PM ET, Mon-Fri