Meet our team

Our Mass General Brigham SCO (Senior Care Options) and One Care agents are here to answer your questions about benefits, eligibility, or enrollment in our plans.     

About our plans

Mass General Brigham SCO and One Care plans include support from a care coordinator and an integrated care team. This team will work with you and your doctors to meet your care needs. You'll also get other benefits like dental, vision, and hearing care, as well as transportation to your appointments.

SCO is a health plan for people ages 65+ who have MassHealth (Medicaid) and Medicare. One Care is a health plan for people ages 21 to 64 who have MassHealth (Medicaid) and Medicare. If you are turning 65 and are already on a One Care plan, you can stay on the plan.

Get to know our field agents 

Our outreach team is here to help you understand your options. Any of our agents below are happy to assist by phone, email, or in person. Our contact center team and translation services are available to support you in languages other than those listed below by calling the listed agents or 888-897-8947.

Alex To headshot

Alex To

Languages: English, Vietnamese
Emailalto1@mgb.org 
Phone508-414-7319

Danelly Mena headshot

Danelly Mena

Languages: English, Spanish
Emaildmena@mgb.org 
Phone617-970-8985

Gisabel Barbosa headshot

Gisabel Barbosa

Languages: English, Spanish
Emailgbarbosa3@mgb.org
Phone617-240-7155

Paola Garcia headshot

Paola Garcia

Languages: English, Spanish
Emailpgarciabustamante@mgb.org 
Phone857-318-4003

Isabel Anes headshot

Isabel Anes

Languages: English, Portuguese
Emailianes@mgb.org
Phone774-379-9471

Have questions?

We can help.

Our team is available to answer any questions and help you decide if Mass General Brigham SCO or One Care is the right plan for you.

Call 888-403-7610

TTY: 711

October 1 - March 31

8 a.m. to 8 p.m. ET, Monday-Sunday

April 1 - September 30

8 a.m. to 8 p.m. ET, Monday-Friday