How do I pay my bill?
- You can pay:
- Online, by credit or debit card.
- Through mail, by check.
Mass General Brigham Health Plan
Medicare Prescription Payment Plan
P.O. Box 7
Pittsburgh, PA 15230
What happens if I don’t pay my bill?
- You’ll get a reminder if you miss a payment. If you don’t pay your bill by the date listed in that reminder, you’ll be removed from the Medicare Prescription Payment Plan. You’re required to pay the amount you owe, but you won’t pay any interest or fees, even if your payment is late. You can choose to pay that amount all at once. If you’re removed from the Medicare Prescription Payment Plan, you’ll still be enrolled in your Medicare health or drug plan.
- Always pay your health or drug plan monthly premium first (if you have one).
- Call Mass General Brigham Health Plan if you think we made a mistake about your Medicare Prescription Payment Plan bill. If you think we made a mistake, you have the right to follow the grievance process found in your Member Handbook or Evidence of Coverage.
How do I leave?
- You can leave the Medicare Prescription Payment Plan at any time by contacting Mass General Brigham Health Plan. Leaving won’t affect your Medicare drug coverage and other Medicare benefits. Keep in mind:
- If you still owe a balance, you’re required to pay the amount you owe, even though you’re no longer participating in this payment option.
- You can choose to pay your balance all at once or continue to be billed monthly.
- You’ll pay the pharmacy directly for new out-of-pocket drug costs after you leave the Medicare Prescription Payment Plan.
What programs can help lower my costs?
- You may be eligible for programs that can help lower your costs, like:
- Extra Help: A Medicare program that helps pay your Medicare drug costs if you have limited income and resources. This program expanded to include beneficiaries with incomes up to 150% of the federal poverty limit who meet certain resource standards. Visit secure.ssa.gov/i1020/start to find out if you qualify and apply. You can also apply with your state’s Medicaid office. Visit Medicare.gov/basics/costs/help/drug-costs to learn more. For those who qualify, the Extra Help program is likely more advantageous than participation in the Medicare Prescription Payment Plan.
- Medicare Savings Program: A state-run program that helps people with limited income and resources pay some or all of their Medicare premiums, deductibles, and coinsurance. Visit Medicare.gov/medicare-savings-programs to learn more.
- State Pharmaceutical Assistance Program (SPAP): A program that may include coverage for your Medicare drug plan premiums and/or cost sharing. SPAP contributions may count toward your Medicare drug coverage out-of-pocket limit. Visit go.medicare.gov/spap to learn more.
- Manufacturer’s Pharmaceutical Assistance Programs (sometimes called Patient Assistance Programs (PAPs)): A program from drug manufacturers to help lower drugs costs for people with Medicare. Visit go.medicare.gov/pap to learn more.
- Many people qualify for savings and don’t realize it. Visit Medicare.gov/basics/costs/help, or contact your local Social Security office to learn more. Find your local Social Security office at secure.ssa.gov/ICON/main.jsp.
- Note: The programs listed above may help lower your costs, but they can’t help you pay off your Medicare Prescription Payment Plan balance.
Where can I get more information?
- Mass General Brigham Health Plan: Call our Customer Service team at 855-833-3668 (TTY users call: 711).
Hours:
October 1 – March 31, call seven days a week, 8 am–8 pm Eastern Time.
April 1 – September 30, Monday – Friday, 8 am–8 pm Eastern time. - Medicare: Visit Medicare.gov/prescription-payment-plan, or call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users can call 1-877-486-2048.