You can find a list of covered providers, hospitals, and pharmacies in our directory. You can also do an online search using the link below.
Mass General Brigham One Care
Request a copy of our decision support kit to learn more about how Mass General Brigham One Care goes beyond MassHealth and Medicare.
Quick links:
More benefits than MassHealth and Medicare for $0 cost
Mass General Brigham One Care is a health plan for people ages 21 to 64 who have MassHealth and Medicare. It’s easy to use because it combines the benefits you already have into one health plan with one card.
It also includes support from a care coordinator and an integrated care team. This team will work with you and your doctors to meet your care needs. You'll also get other benefits like dental and vision care, and transportation to your appointments.
For more information, call us at 888-403-7567 (TTY: 711). Our hours are:
October 1 - March 31
8 a.m. to 8 p.m. ET, Monday-Sunday
April 1 - September 30
8 a.m. to 8 p.m. ET, Monday-Friday
Am I eligible?
You may be eligible for Mass General Brigham One Care if you:
- Are 21 to 64 years old
- Are eligible for MassHealth Standard or MassHealth CommonHealth
- Are eligible for Medicare
- Have no other private or public health insurance
- Live in one of these Massachusetts counties: Bristol, Dukes, Essex, Middlesex, Nantucket, Norfolk, Plymouth, Suffolk
If you are turning 65 and are already on a One Care plan, you can stay on the plan.
If you are interested in becoming a member, our team can help you understand your eligibility and answer questions about the plan. Call us at 888-403-7567 (TTY: 711) for help. Our hours are:
October 1 - March 31
8 a.m. to 8 p.m. ET, Monday-Sunday
April 1 - September 30
8 a.m. to 8 p.m. ET, Monday-Friday
MassHealth offers different types of coverage based on your age, health status, and living situation. You can visit mass.gov to apply for MassHealth coverage. After you apply, MassHealth will determine which program or coverage type you can get. If you are selected for MassHealth Standard or MassHealth CommonHealth, you may be eligible for Mass General Brigham One Care.
If you're getting Social Security disability benefits, you'll get Medicare automatically after getting disability benefits for 24 months. If you have ALS (also called Lou Gehrig’s disease) you’ll get Medicare automatically as soon as you start getting disability benefits. If you have end-stage renal disease, you are eligible for Medicare if you meet the requirements listed here.
If you are eligible for Medicare Part A and Part B, you may be eligible for Mass General Brigham One Care.
When you enroll, we will assign a care coordinator to help you get the care you need. This person will work with you, your primary care provider, and your care team. Together, they will make a care plan for your personal health needs.
You can also call our 24/7 advice line to speak with a registered nurse about any of your healthcare concerns.
If you need more support, your care team might also have:
- A long-term services (LTS) coordinator who can help you find resources in your community
- A pharmacist who knows your prescription medications
- Specialists and other health care providers for your health conditions
- Social, behavioral, and other specialized supports
You'll pay $0 for prescription drugs and over-the-counter products on our One Care plan drug list. You can check the drug list, also known as a formulary, on our SCO and One Care Pharmacy Benefits page.
Members can get counseling and treatment for:
- Substance use disorders
- Depression, including postpartum depression
- Eating disorders
- Suicidal thoughts
- ADHD
- Many other mental health conditions
Dental – Our One Care plan includes:
- Cleanings and exams
- X-rays and fillings
- Extractions and root canals
- Dentures and denture fittings
Vision – Vision services, including exams and glasses, are covered every two years. Medically necessary contacts may be approved by your provider in place of glasses.
Search the vision provider locator
Hearing – Coverage includes hearing exams and hearing aids.
Medical transportation – Our One Care plan includes unlimited rides to medical appointments.
Non-medical transportation - Non-emergent non-medical transportation has a benefit limit of 2 round trips per month, and a 50 mile limit each way.
Personal help programs – You may be eligible for long term support services (LTSS). These services provide hands-on care in your home. You can get help with activities like getting dressed, eating, taking a bath, and doing laundry.
Search for doctors and medications
Search for doctors and medications
How to enroll
If you're ready to enroll in Mass General Brigham One Care, you can contact our sales team. A member of the team will help you review plan benefits and determine your eligibility. If you are eligible, they can help you complete an application by telephone.
Call 888-403-7567 (TTY: 711).
Hours:
October 1 - March 31
8 a.m. to 8 p.m. ET, Monday-Sunday
April 1 - September 30
8 a.m. to 8 p.m. ET, Monday-Friday
MassHealth resources
If you need more help with your health care, you can contact support.
My Ombudsman will work with you to make sure you receive your benefits and exercise your rights within your health plan.
Phone: 855-781-9898 (Toll Free). For TTY users, use MassRelay at 711 to call the number above.
Email: info@myombudsman.org
Website: myombudsman.org
The SHINE Program provides free health insurance information, counseling, and assistance to people who are eligible for Medicare and their caregivers.
A SHINE counselor will help you:
- Understand your Medicare and other health insurance and drug coverage options
- Find the right coverage for you
- Find ways you can save money on your prescription drugs and health insurance
- Help you apply for programs that will lower your costs
- Provide information to help you make the best coverage selection
You can contact a SHINE Counselor through the phone number or email below.
Phone:
Call MassOptions at 800-243-4636
TTY/ASCll 800-439-2370
Email: SHINE@state.ma.us
If you have questions about the benefits included with MassHealth, you can contact their Customer Service team.
Phone: 800-841-2900 (TTY users should call 800-497-4648)
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Website: mass.gov/MassHealth
Have questions?
We can help.
Our sales team is available to answer any questions and help you decide if Mass General Brigham SCO is the right plan for your healthcare needs.
October 1 - March 31
8 a.m. to 8 p.m. ET, Monday-Sunday
April 1 - September 30
8 a.m. to 8 p.m. ET, Monday-Friday
© 2025 Mass General Brigham Health Plan, Inc.
Mass General Brigham Health Plan is an HMO-POS/PPO organization with a Medicare contract. Enrollment in Mass General Brigham Health Plan depends on contract renewal. Other providers/pharmacies are included in our network.
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Mass General Brigham One Care is a Dual Special Needs Plan (D-SNP) that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone age 21 - 64 who qualifies for MassHealth Standard or CommonHealth and Original Medicare and does not have any other comprehensive health insurance, except Medicare.
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Mass General Brigham SCO (Senior Care Options) is a Dual Special Needs Plan (D-SNP) with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare and does not have any other comprehensive health insurance, except Medicare.
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Last updated: 10/1/2025
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